Shipping & Returns

Delivery, Orders and Returns

UK customers are charged a standard £2.95 on any order

Worldwide customers will receive free shipping on baskets over £200.00

Shipping Rates

We offer same day dispatch on items ordered before 1pm Monday-Friday

Destination: UK Highlands, The Isles, Channel Isles and Northern Ireland

Delivery Time: 2-3 working days standard

Cost: £2.95

Carrier: Royal Mail

 

Mainland UK, Highlands, Isles, Channel Isles & N Ireland - NEXT DAY

Delivery: Time1-2 Working Days

Cost: £6.95

Carrier: DHL/Parcelforce/Royal Mail

 

Europe

Delivery time: 2-4 Working Days

Cost: £9.95

Carrier: DHL/Royal Mail

 

Non-EU Europe

Delivery time: 2-5 Working Days

Cost: £14.95

Carrier: DHL/Royal Mail

 

North America (US & Canada)

Delivery: 2-4 Working Days

Cost: £14.95

Carrier: DHL/Royal Mail         

 

Rest of World

Delivery: 4-7 Working Days

Cost: £27.95

Carrier: DHL/Royal Mail

 

Russia: Orders going to Russia take longer to process; please expect a delay of up to 3 working days before your parcel is dispatched.

Republic of South Korea: Customers will receive an FTA document with their parcel, all orders requiring this document will take one additional working day to dispatch.

We cannot deliver to Indonesia, PO Boxes or BFPO addresses.

Orders made before 1pm, Monday - Friday, will be sent that day*; orders received after 1pm will be sent out on the next business day.

International delivery times vary; Europe is generally 2-3 working days from date of despatch, Russian Federation & the rest of the world is generally 4-7 working days from despatch (subject to customs & duty procedures beyond our control).

Countries we deliver to:

We deliver to all countries worldwide except Indonesia.

How long does delivery take?

Orders was made before 1pm, Monday - Friday, will be sent that day*; orders received after 1pm will be sent out on the next business day. It should arrive the following 2 - 3 business days.

International delivery times vary, Europe is generally 2-3 working days from date of despatch, Russian Federation & the rest of the world is generally 4-7 working days from despatch (subject to customs & duty procedures beyond our control).

How do I know if my order has been shipped?

You will receive an email dispatch confirmation to confirm your goods have been despatched, it will also contain a tracking link for next day deliveries and international packages.

Changing the delivery address.

For online orders, there is the option to ship to a different address than the one at which your card is registered. For security, this service is discretionary. We reserve the right to only ship to the billing address, or verify details with our customers before shipping to a different address. If you have made a mistake with your delivery details contact us immediately. We will try to amend them. Orders placed by telephone must be shipped to the billing address. If the order has already left our office, the delivery address cannot be changed.

Additional information

Occasionally we may carry out security checks on orders. If you have been asked to supply additional information please remember that we cannot begin the dispatch process until the information is received.

Further information by destination country customs.

Each country has their own goods import procedures. USA customs sometimes need further details of a high value orders, such as manufacturer details. If you have an order in customs, please contact us on info@meccanicacycles.com quoting your order no and we can help you

Customs & import charges

Customs and import duties will be charged once the parcel reaches its destination country. These charges must be paid directly by the recipient of the parcel.

We have no control over these charges, as customs policies and import duties vary widely from country to country we cannot tell you what the cost would be. 

If any parcels returned due to customs charges being higher than expected, we reserve the right to refund the transaction less costs incurred.

Orders not received.

International shipments can occasionally be held up in customs or there can be delays between countries. If you’re an international customer who’s order hasn’t arrived after 7 working days from despatch, please contact info@meccanicacycles.com

Please check that you have not got a card from the couriers.